1 Frequently Asked Questions

About the UCI Student Health Center

Student Health Center is located on campus at the corner of East Peltason and Pereira Drive. We are building #5 on the campus map

The Student Health Center is staffed by licensed Physicians, Dentists, Physician Assistant, Nurse Practitioners, and Nurses. Our mission is to provide quality health care for our students and to prevent the outbreak of disease on campus. Therefore, you can be sure that you will receive quality health care at Student Health Center. The Student Health Center is accredited by the Accreditation Association for Ambulatory Health Care, Inc.

California state law and the federal Health Insurance Portability and Accounting Act of 1996 (HIPAA) protect the confidentiality of communications between health professionals and their patients. At the Student Health Center, we will not discuss information about you with others without your written consent except as required by law.

Medical records are strictly confidential. Employees, both student and professional, are not allowed to open or read your medical charts without a specific need to do so.  Access to patient information is limited by restricting permissions for employees in our electronic medical records system to those records or portions of records that the employees’ duties require them to see.

The primary mission of Student Health is to serve students registered in academic degree programs.  If you are not registered in a degree program, please check below to determine your eligibility for services at the Student Health Center:

No. You do not need to have a Physical Examination before you can be seen at Student Health Center. However, we strongly encourage you to submit a completed Physical Examination form from your primary care physician or other licensed medical provider in order to establish a record of your baseline health status.

You are welcome to make an appointment by: 1) Calling our appointment desk at 949‑824‑5304; or 2) visiting the SHC in person. Same day appointments are available. Walk-in appointments are available but are limited and restricted to more urgent problems.

We are open from 8:00am to 5:00pm, Monday thru Friday. We are closed on the weekends and during University Holidays. Check the SHC website for current hours of operation since expanded hours of operation may be offered during the academic year.

About Cost of Care and Insurance

The health services at Student Health Center are not free. The Student Health Center is largely self-supported by fees charged for medical and ancillary services. However, in order to make the medical care affordable to our students, we have set our fees lower than the community's usual and customary fees (please refer to Cost of Care).

The UC Student Health Insurance Plan (UC SHIP) is the insurance plan that all registered students are automatically enrolled in, unless they opt out of the plan by demonstrating verifiable proof of comparable insurance coverage by another health plan. Under UC SHIP, comprehensive primary care and most specialty services and hospital care are included benefits that meet or exceed the minimum standards established by the Affordable Care Act and set by the Office of the President of the University. In order to take advantage of this insurance plan, all medical care must begin at Student Health Center. If you need a medical service that is not offered at Student Health, or you are located more than 50 miles from campus at the time of care, you will be referred to a qualified specialist in the community. If you enroll in this plan, medical services at Student Health will be directly billed to UC SHIP for you after the annual deductible is met. For additional information visit UC SHIP.

The Regents of the University of California require all students on UC campuses to carry health insurance as a non-academic condition of enrollment. Years of experience and demographic data have shown that students who fell ill and were unable to meet the costs of their medical needs often dropped out of the University.  Requiring adequate coverage under a health insurance plan enables students to seek medical attention and treatment promptly, complete their coursework and achieve their academic goals.

Student Health Center is the primary care provider and specialty care coordinator for all UC SHIP members. After paying the applicable co-payment for the plan, all eligible covered medical services will be directly billed to UC SHIP for you. See UC SHIP for more information.

While we welcome all registered students to use our health services, Student Health Center does not provide direct medical billing for health insurance other than UC SHIP. Non UC SHIP members will be asked to pay at the time of service and given an itemized receipt to submit to their private insurance.

Student Health Center is currently not affiliated with any Health Maintenance Organizations. If you have health insurance with an HMO, you can still be seen at Student Health Center.  You will be asked to pay at the time of service and given an itemized receipt to submit to your HMO.  Like all private insurers, your reimbursement rate will be subject to your HMO coverage.

Flexible payment plans are available at the Student Health Center. Be sure to talk with a cashier before you leave if you would like to set up a payment plan.

About the Medical Services

A Physical Examination is a good tool to establish your baseline health status. Serious illness can be discovered during a routine Physical Examination. In addition, during your Physical Examination your medical provider can answer any questions that you may have regarding your health. If you would like to have a Physical Examination with us, you can call our appointment desk at (949) 824-5304.

A PAP smear is the most economical tool that we have for the early detection of cervical cancer. It is recommended as a yearly exam for most women. To schedule a PAP smear/Woman's Health Examination, please call our appointment desk at (949) 824-5304.

A positive skin test for TB means you may have been exposed to the TB bacteria in the past. A medication called INH, taken for 6 months, is recommended for those with a positive PPD reading (10mm of induration or greater) unless contraindication exists. The purpose is to treat the infection in its dormancy because there is a chance for disease reactivation in the future. For further information you can visit http://www.cdc.gov.

Student Health Center provides the following specialty services on-site by appointment:

We can also refer you to other specialists within the local community.

No. Student Health Center cannot provide or administer allergy shots, but we can refer you to a local specialist to continue your treatment.

About the Admission Health Requirements

Please visit the ADMISSIONS HEALTH REQUIREMENTS page for detailed information.


When may I expect to receive my request for records?

All requests for copies of medical records are processed in the order they are received. Most requests for active records are completed within 1-2 days of receipt. Requests for inactive records will take longer, as they must be retrieved from our off-site storage facility.

Please place your requests well in advance of when needed, as a completion date/time cannot be guaranteed.


How can I pay for my copies of records?

Payment may be made in person at Student Health Center by cash, check, or credit card. If you are not able to pay in person, payment may be sent by check with your record request. Please do not send cash.  Copies of records will not be released, nor will inactive records be requested from off-site storage, until payment has been confirmed.


May I request copies of my records by e-mail?

Not usually. All requests for records and authorizations to release health information must include your written signature; therefore, we require that the authorization forms be used and returned in person, by fax or by mail. If, however, you have the capability of scanning the signed authorization form, we will accept the scanned document as an attachment to an email.


Will you fax my records to me?

We normally do not fax medical information due to the confidential nature of the information. Records may be picked up in person during normal business hours or mailed to the address provided on the request form.


May my parent(s) request and receive copies of my medical record?

No. If you are 18 years or older, we must have your permission to release your medical information to your parent(s).


What is your mailing address and fax number?

UCI Student Health Center
Attn: Medical Records
501 Student Health
Irvine, CA 92697-5200

Fax: (949) 824-3033


Additional Information

For help in completing authorization forms or any other questions pertaining to medical records, please contact the Medical Correspondence Desk at (949) 824-9634.